Last updated: March 26, 2026
Need help with SkiFlow? We are happy to help.
Contact Support
When contacting support, include:
- Your device model (for example, iPhone 15 Pro)
- iOS version
- SkiFlow app version
- A short description of the issue and steps to reproduce it
Common Topics
- Location tracking not starting or stopping unexpectedly
- Background tracking behavior
- Session metrics (speed, elevation, runs, lifts)
- GPX export and sharing
Response Time
We aim to respond within 2-5 business days.